Vang
2024年7月
The hotel is clean and rooms spacious. The restaurant VU breakfast food was delicious we we received vouchers.
Michelle
2024年8月
I think they did an excellent job, considering that there were many people there for a volleyball tournament. My biggest issue was that there were two elevators, one of which was not working. This meant extremely long waits for an elevator. Unfortunately, taking the stairs was not an option. If taking the stairs had have been an option that would’ve been much better. I wish they would’ve made the stairs accessible during the time the elevator was out of service (which included the entirety of our stay). Other than this, everything was handled pretty well by the hotel. The on-site gym was really nice and I really was appreciative of being able to work out during my stay. My daughter really enjoyed the pool.
Natalie
2024年4月
The breakfast was great and the view was awesome up on the 22nd floor. Our hotel rooms were on the corners and they were huge. We enjoyed the pool both nights.
Heidi
2025年2月
I really liked the hotel, but the Lounge on the 22nd floor charged me $26 dollars for a gin on the rocks When I asked for an explanation the manager said I did not order the drink properly I ordered gin on the rocks and I should have ordered a shot of gin on ice Who knew Plus $4.00 services fee was add along with gratitude Beware people check your bill before you leave Very disappointed in Hilton style
Barbara
2024年6月
Great hotel! Very convenient to McCormick Place. Easy accessibility to downtown with public or private transport. Clean and comfortable room. Quiet. We were on the 19th floor with great views. The rooftop bar and restaurant offer even more spectacular views. Breakfast was excellent. The fitness room is good for a hotel property. The restricted floor access offers an added level of security. The neighborhood features some enjoyable restaurants.
Theunis
2023年5月
I love love loved Anastasia at the front desk. She was actually listening me. And when we woke up the next morning from celebrating our 22nd anniversary she had a little bag of gifts for us outside our room door with a card. I felt good heard and special! Jus that little conversation while checking in went a long way......
Nakia
2025年3月
Anastasia was very sweet at checkin and sociable. Our neighbors at 1030pm were overly loud and my 16 year old son couldnt sleep, we called front desk and they took care of it. Staff was very helpful with everything and all smiles
Candance
2025年2月
I didn't participate in breakfast plan - I would add to this survey is that front desk staff Mr. Roman was such a pleasant to meet - he was very pleasure to me. He asked all the questions I needed to know and extend valuable info I needed to travel around the city of Chicago along with best restaurants to eat in.
Cheryl
2024年3月
It was easy to get to and from the convention center. We were in a room near the elevator and it wasn't as loud as I expected.
Nichole
2024年5月